Full-Time Front Office

Desired Role: Front Office

Full or Part Time: Full-Time

Available Start Date: 02/10/2026

Salary Expectations: $20

Name: Emily Salinas Guerrero

Available City: San Antonio Applicant

Work Experience

Years of Experience: 5

Job Titles & Responsibilities: Receptionist / Dental Assistant – Prepared and presented treatment plans and cost estimates to patients,
accommodating individual financial needs. -Reviewed and interpreted Explanation of Benefits (EOBs). -Managed patient referrals—both incoming and outgoing—in a timely and organized
manner. -Sent and track medical clearances as requested by the doctor, ensuring prompt
receipt. -Operated office equipment, including fax machines, for communication and
documentation purposes.
Customer Service Representative (Dental & Vision) -Delivered exceptional customer service that exceeds expectations and fosters long-term
customer loyalty. -Managed high-volume inbound calls from providers and insured members in a professional,
timely manner. -Verified member eligibility, plan provisions, and claim status for dental and vision insurance
plans. -Accurately document and update member account information in the system. -Communicate complex plan details clearly and effectively to customers to ensure full
understanding of benefits. -Collaborate with team members and departments to resolve claim issues and provide
accurate information. -Adhere to company service standards, compliance guidelines, and performance metrics. -Contribute to a positive team environment by maintaining professionalism and promoting
customer satisfaction.

Other Certifications:

Resume: View Resume

Contact Info

Phone Number: 2107083488

Email Address: Brianasalinasg38@gmail.com