Full-Time Office Manager
Desired Role: Office Manager
Full or Part Time: Full-Time
Available Start Date: 10/05/2026
Salary Expectations: $31/hr
Name: Lorraine Cabrera
Available City: San Antonio Applicant
Work Experience
Years of Experience: 10
Job Titles & Responsibilities: Experienced Dental Office Manager skilled in overseeing daily office operations, financial performance, staff management, insurance coordination, and patient relations. Proficient in accounts receivable management, insurance claims processing, collections, monthly production goals, and treatment coordination. Knowledgeable in presenting comprehensive treatment plans across general dentistry, orthodontics, endodontics, periodontics, and oral surgery. Dedicated to maximizing office productivity, improving collections, increasing treatment acceptance, and maintaining excellent patient satisfaction.
### Key Responsibilities
* **Financial Management:** Monitor and analyze accounts receivable (AR) reports, track outstanding balances, manage collection accounts, and implement strategies to improve revenue and reduce aging balances.
* **Monthly Goals & Performance:** Establish and monitor monthly production and collection goals, evaluate office performance, and identify opportunities for financial growth.
* **Staff Leadership:** Manage employee schedules, coordinate daily staffing needs, conduct monthly team meetings, and promote accountability, teamwork, and operational efficiency.
* **Insurance & Claims Management:** Oversee insurance claim submissions, payment posting, insurance verification, claim tracking, outstanding claims, denials, appeals, and follow-ups to ensure timely reimbursement.
* **Patient Collections:** Manage patient balances, establish payment arrangements, follow up on overdue accounts, and maintain consistent collection procedures.
* **Treatment Planning & Presentation:** Prepare, explain, and present comprehensive treatment plans, including procedures, insurance benefits, estimated patient costs, and financing options.
* **Multi-Specialty Dental Knowledge:** Coordinate treatment and financial presentations for general dentistry, orthodontics, endodontics, periodontics, and oral surgery.
* **Patient Financial Coordination:** Educate patients on treatment costs, insurance coverage, payment options, and financial arrangements to encourage treatment acceptance.
* **Marketing & Social Media:** Manage social media platforms, develop promotional content, increase patient engagement, and support practice growth through marketing initiatives.
* **Office Operations:** Oversee daily administrative functions, improve office workflows, support patient satisfaction, and ensure smooth communication between clinical and administrative teams.
Other Certifications:
Resume: View Resume
Contact Info
Phone Number: 858-280-5963
Email Address: CABRERALORRAINE 1523@gmail.com

