Description

Practice Name: Seguin Smiles PLLC

Title: Accounts Receivable Coordinator-Dental Office

Description: Insurance Billing & Claims Management
*Prepare, submit, and track insurance claims (electronic and paper).
*Verify insurance coverage, eligibility, and benefits prior to patient appointments.
*Review explanation of benefits (EOBs) and resolve any discrepancies.
*Follow up on unpaid, denied, or delayed claims; resubmit or appeal when needed.
*Maintain accurate, up-to-date patient ledgers and insurance notes.

Patient Billing & Collections
*Generate and send patient statements and invoices.
*Communicate clearly with patients about balances, payment options, and insurance questions.
*Manage payment plans in accordance with office policies.
*Process payments received in person, over the phone, or online (credit cards, checks, cash).
*Handle accounts that require follow-up, including overdue balances and internal collections.

Daily Financial Operations
*Balance and reconcile daily transactions, deposits, and end-of-day financial reports.
*Record and post payments accurately into the practice management system.
*Collaborate with the front desk to maintain clean accounts and minimize errors at check-in/checkout.
*Monitor A/R aging reports and keep outstanding balances within office goals.

Administrative & Office Support
*Provide financial estimates to patients before treatment when needed.
*Maintain HIPAA compliance and patient confidentiality in all financial communications.
*Assist with month-end reporting for management and the dental provider(s).
*Support front office operations during busy periods.

Qualifications
*Experience in dental billing or medical billing required (1–3 years preferred).
*Strong understanding of dental insurance plans, CDT codes, EOBs, and claim workflows.
*Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).
*Excellent communication and customer service skills.
*High attention to detail and accuracy in financial tasks.
*Ability to multitask in a busy office environment.
*Strong problem-solving skills and persistence in claim follow-up.

Key Competencies
*Accuracy & attention to detail in financial work
*Professional communication with patients and insurers
*Time management and ability to prioritize
*Team collaboration
*Ethical handling of sensitive financial information

Work Schedule & Environment
*Full-time position (typical dental office hours).
*Works closely with the Office Manager, front desk team, and dental providers.
*Primarily administrative/desk work with patient-facing communication.

Location: New Braunfels

Information:

Status: Full Time

Rate:

Benefits: Competitive pay based on experience, Supportive, TEAM-oriented work environment, Modern technology and state-of-the-art facility, Paid holidays and time off, Opportunities for growth and continuing education and workplace where you are valued and appreciated

Applying:

Please send inquiries and resumes to: Crystal Guerra at drweinman@seguinsmiles.com or

Preferred method of application: Email