Description
Practice Name: Cole & Gentry Dentistry
Title: AR coordinator with focus on insurance
Description: Insurance Coordination
• Verify dental insurance eligibility and benefits (including ortho and oral surgery) prior to treatment; enter
verified details into the practice management system (PMS).
• Generate and submit accurate electronic insurance claims and NEA attachments.
• Track and follow up on aging insurance claims, resubmissions, and denials; prepare appeals as needed.
• Submit preauthorization's and review insurance correspondence to ensure prompt processing.
• Monitor and respond to insurance-related emails to maintain timely communication with carriers and patients.
Accounts Receivable & Financial Coordinator
• Monitor and manage patient accounts receivable, ensuring accurate posting of insurance and patient payments.
• Process EFT deposits (MetLife) and post mailed insurance payments daily.
• Generate and distribute statements twice monthly (paper and portal).
• Reconcile credit balances, walkout balances, transfer reports, and aging credit reports to maintain accurate ledgers.
• Create, review, and maintain payment plans; ensure accounts remain current.
• Contact patients regarding overdue balances and work collaboratively to resolve financial matters.
• Maintain A/R reports and communicate status updates with management.
Administrative & Office Support
• Answer incoming calls and assist patients.
• Ensure daily deposits are balanced and submitted accurately.
• Maintain compliance with HIPAA and insurance regulations.
• Monitor patient communication emails, updating patient contact, and mailing information as needed.
• Collaborate closely with front desk and clinical teams to support seamless patient flow and exceptional care coordination.
• Participate in ongoing improvement efforts, including reporting discrepancies, process updates, and workflow efficiency monitoring.
* Please check spam folder as sometime our reply’s end up there*
Location: New Braunfels
Information:
Status: Full Time
Rate:
Benefits:
Applying:
Please send inquiries and resumes to: Ariel deSousa at ariel@coleandgentrydentistry.com or
Preferred method of application: Email
