Description
Practice Name: Pristine Family and Cosmetic Dentistry
Title: Dental Insurance Coordinator
Description: Job Title: Dental Insurance Coordinator / Claims / Accounts Receivable (A/R)
Location: Pristine Family & Cosmetic Dentistry – San Antonio, TX
Pay: $18–$20 per hour (based on experience)
Join Our Friendly Team!
At Pristine Family & Cosmetic Dentistry, we believe a great dental experience starts with a caring and supportive team. We take pride in creating a warm, welcoming environment for both our patients and our staff. If you’re looking for a workplace where you’re valued, supported, and truly part of a team, we’d love to meet you!
About the Role:
We are looking for a detail-oriented and motivated Dental Insurance Coordinator to help keep our practice running smoothly behind the scenes. This role is key to ensuring our patients have a stress-free financial experience. The ideal candidate is organized, proactive with follow-ups, and—most importantly—a strong TEAM PLAYER who enjoys working collaboratively.
What You’ll Do:
Insurance & Claims
Submit accurate and timely dental insurance claims (electronic and paper)
Verify patient insurance eligibility and benefits
Review treatment plans for insurance accuracy and coverage
Resolve claim issues, denials, and delays with a positive, solution-focused approach
Accounts Receivable (A/R)
Monitor and manage outstanding insurance and patient balances
Perform consistent follow-ups on unpaid claims
Work aging reports to maintain healthy accounts
Communicate with insurance companies to ensure timely payments
Assist patients with questions regarding their balances and payment options
Follow-Ups & Communication
Conduct daily insurance follow-ups via phone and online portals
Appeal denied or underpaid claims with proper documentation
Maintain clear, accurate notes on all account activity
Keep the team informed of any insurance-related concerns
Team Support & Patient Experience
Collaborate with team members to provide accurate insurance estimates
Deliver excellent customer service with kindness and professionalism
Support coworkers and contribute to a positive, team-oriented environment
What We’re Looking For:
1–2 years of dental insurance, billing, or A/R experience preferred
Knowledge of dental insurance plans-PPOs
Familiarity with dental software (Dentrix) is a plus
Strong communication and organizational skills
A proactive mindset with attention to detail
A dependable, positive TEAM PLAYER who enjoys helping others
Why You’ll Love Working Here:
A welcoming, supportive team culture
Opportunity to grow and learn within the practice
A workplace where your contributions truly matter
Pay- $18-21
If you’re someone who enjoys helping both patients and teammates, takes pride in staying organized, and wants to be part of a positive dental office, we’d love for you to join our team!
Apply today and become part of the Pristine Family & Cosmetic Dentistry family!
Location: San Antonio
Information:
Status: Full Time
Rate: 18-21
Benefits: PTO, 401K, Bonus, Dental benefits, Holiday pay
Applying:
Please send inquiries and resumes to: Hiba Abusaid at henwoodfamilydentistry@gmail.com or
Preferred method of application: Email