Description
Practice Name: Cole & Gentry Dentistry
Title: Front Desk / Doctor Coordinator
Description: We are seeking a friendly, organized, and professional Front Desk Team Member whose primary responsibility will be serving as the Doctor Coordinator for our busy dental office. This role is essential in ensuring smooth daily operations, efficient scheduling, excellent patient communication, and strong support for the clinical team.
The ideal candidate is detail-oriented, proactive, compassionate with patients, and thrives in a fast-paced environment
Primary Responsibilities
Doctor Coordination
• Manage and coordinate the doctor’s daily schedule efficiently
• Ensure treatment schedules are productive and optimized
• Confirm all appointments are properly prepared prior to patient arrival
• Coordinate treatment flow between doctors, hygienists, and assistants
• Monitor schedule changes and fill openings promptly
• Assist in prioritizing emergency patients and schedule adjustments
• Help maintain on-time appointments and minimize downtime
Front Desk Duties
• Greet patients warmly and provide exceptional customer service
• Answer incoming phone calls and assist patients with scheduling needs
• Check patients in and out efficiently
• Verify patient information and update records accurately
• Handle appointment confirmations and follow-up communication
• Assist patients with financial arrangements and insurance questions
• Maintain a clean, professional, and welcoming reception area
Administrative Support
• Communicate effectively with clinical and administrative teams
• Support office goals related to scheduling and patient retention
• Assist with reports, tracking unscheduled treatment, and recall management
• Maintain confidentiality and HIPAA compliance at all times
Qualifications
• Previous dental office experience preferred
• Experience with dental software preferred
• Strong communication and multitasking skills
• Excellent organizational and time management abilities
• Positive attitude and team-oriented mindset
• Professional appearance and demeanor
• Ability to remain calm and efficient in a fast-paced environment
Location: New Braunfels
Information:
Status: Full Time
Rate:
Benefits: Competitive pay based on experience. Supportive and team-focused work environment . Paid holidays and benefits (if applicable)
Applying:
Please send inquiries and resumes to: Ariel deSousa at ariel@coleandgentrydentistry.com or
Preferred method of application: Email
