Description
Practice Name: Medina Family Dental
Title: Front Office Support
Description: Front Office Coordinator – Private Dental Practice (Castroville, TX)
Our growing private dental office in Castroville is looking for a friendly, organized, and dependable Front Office Coordinator to join our team. This role is the heart of our patient experience—greeting patients, keeping the schedule running smoothly, and supporting the clinical team with excellent communication and attention to detail.
Key Responsibilities
Patient Experience & Communication
• Welcome patients with a warm, professional attitude
• Answer incoming calls and return messages promptly
• Communicate treatment plans, financial expectations, and office policies
• Maintain a clean, organized, and inviting front desk area
Scheduling & Office Flow
• Manage the daily schedule to ensure efficient patient flow
• Confirm appointments and follow up on cancellations/no‑shows
• Coordinate hygiene and doctor schedules
• Assist with recall and reactivation of patients
Insurance & Financial Coordination
• Verify dental insurance benefits prior to appointments
• Collect co‑pays, deductibles, and outstanding balances
• Submit insurance claims and follow up on unpaid claims
• Accurately post payments and maintain patient ledgers
Administrative Duties
• Maintain patient records with accuracy and confidentiality
• Check patients in and out
• Prepare daily reports and end‑of‑day balancing
• Support the team with general office tasks as needed
What We’re Looking For
• Strong communication and customer service skills
• Ability to multitask in a fast‑paced environment
• Experience in a dental or medical office preferred
• Familiarity with dental software (Dentrix experience is a plus)
• Reliable, positive, and team‑oriented
If interested or know of someone who might be interested – for immediate consideration, call or text 210-833-8752 Mayra Herod
Location: San Antonio
Information:
Status: Full Time
Rate:
Benefits:
Applying:
Please send inquiries and resumes to: Mayra Herod at mgcorona1@icloud.com or
Preferred method of application: Email